FAQ
1. Does AirTurn work with ______ app?
Most likely! AirTurn controllers are completely programmable for apps that accept keystrokes, macros, mouse clicks, or MIDI commands.
2. Is AirTurn compatible with my device?
If your device is less than ten years old, most likely it has the proper drivers. AirTurn is compatible with tablets, phones, and computers that have Bluetooth 4 or higher.
3. How quickly will I get my order?
AirTurn ships orders the same day when placed before 2 PM MST. For more about shipping options and policies, click here.
4. What is your return policy?
Products may be returned in original condition within 30 days from the date of purchase at no charge. A 15% restocking fee may apply for items returned in unsellable condition.
5. Are the products covered under warranty?
Yes! AirTurn offers a 1-year warranty that can be extended to 2-years with product registration.
6. How do I register my product?
Complete the form at warranty.airturn.com to get two full years of coverage.
7. Do you have a loyalty or rewards program?
Yes! To sign up for an account, view ways to earn points, and redeem for discounts, visit https://store.airturn.com/pages/rewards
8. I’ve read the FAQ, and still have questions, what now?
Contact Us! Email support@airturn.com or call 888-247-1223 and we’ll be ready to assist.
Most likely! AirTurn controllers are completely programmable for apps that accept keystrokes, macros, mouse clicks, or MIDI commands.
2. Is AirTurn compatible with my device?
If your device is less than ten years old, most likely it has the proper drivers. AirTurn is compatible with tablets, phones, and computers that have Bluetooth 4 or higher.
3. How quickly will I get my order?
AirTurn ships orders the same day when placed before 2 PM MST. For more about shipping options and policies, click here.
4. What is your return policy?
Products may be returned in original condition within 30 days from the date of purchase at no charge. A 15% restocking fee may apply for items returned in unsellable condition.
5. Are the products covered under warranty?
Yes! AirTurn offers a 1-year warranty that can be extended to 2-years with product registration.
6. How do I register my product?
Complete the form at warranty.airturn.com to get two full years of coverage.
7. Do you have a loyalty or rewards program?
Yes! To sign up for an account, view ways to earn points, and redeem for discounts, visit https://store.airturn.com/pages/rewards
8. I’ve read the FAQ, and still have questions, what now?
Contact Us! Email support@airturn.com or call 888-247-1223 and we’ll be ready to assist.