International Customers:
Warranty coverage outside the US is subject to local or regional policies. Contact the reseller or distributor where you purchased the product to obtain the specific warranty terms applicable to your region. If you encounter any difficulties or require further assistance, please contact AirTurn directly, and we will be happy to support you.
US Customers:
AirTurn offers a limited 2-year warranty applicable from the date of purchase for most products. To activate this warranty, please register your product through our website. This warranty covers any defects in materials or workmanship under normal use. Items damaged due to improper use or negligent care are excluded from coverage. You may be required to return your defective product or provide proof of decommission when submitting a claim.
Register Here
AirTurn, warrants to the first consumer purchaser that the AirTurn product (the “Product”), when shipped in its original container, will be free from defective workmanship and materials, and agrees that it will, at its option, either repair the defect or replace the defective Product or part thereof with a new or remanufactured equivalent at no charge to the purchaser for parts or labor for one year from date of purchase. AirTurn does not warranty use for any application or support for 3rd party apps.
This warranty does not apply to any appearance items of the Product nor to any Product the exterior of which has been damaged or defaced, which has been subjected to misuse, abnormal service or handling, or which has been altered or modified in design or construction, nor does it apply to cables or batteries that may be supplied.
In order to claim the rights under this limited warranty, the purchaser should request a RMA number via email or phone following the directions on the Returns page at https://www.airturn.com/pages/returns. The purchaser shall return the product at their expense. The repaired or replaced product will be returned at the expense of AirTurn.
The limited warranty described herein is in addition to whatever implied warranties may be granted to purchasers by law. All implied warranties including the warranties of merchantability and fitness for use are limited to one year from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
The warranties described herein shall be the sole and exclusive warranties granted by AirTurn and shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of time described herein, shall constitute complete fulfillment of all liabilities and responsibilities of AirTurn to the purchaser with respect to the Product and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. In no event shall AirTurn be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer. Nor shall AirTurn be liable or in any way responsible for any incidental or consequential economic or property damage. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.
This warrnaty gives you specific legal rights. You may also have other rights, which vary from state to state.
